Company Response Review Report Review
Don't waste "your choice" using these guys

Christian Turner Submitted this review about Your Choice Auto Transport LLC
Review made Live: 3/2/2010 4:06:00 PM
THIS IS A TERRIBLE COMPANY TO DO BUSINESS WITH. "ANDY" PROMISED SO MUCH AND DELIVERED NOTHING. I CHECKED THEM OUT HERE AND AT THE BBB. I GAVE THEM A $190 DEPOSIT UP FRONT AND SIGNED THEIR CONTRACT(LOCKING ME IN FOR TWO WEEKS). THEIR PRICE WAY TOO LOW TO BE REAL BUT EVERYBODY WANTS A GOOD DEAL. "ANDY" SAID THAT THE CALIFORNIA TO FLORIDA ROUTE WAS COMMON AND MY TRUCK WOULD BE BE PICKED UP WITHIN 3 TO 5 DAYS- NO PROBLEM! BEFORE I SIGNED THE CONTRACT "ANDY" WAS ALWAYS A PHONE CALL AWAY. AFTER SIGNING WITH HIM, HE NEVER RETURNED ANOTHER PHONE CALL OR ANSWERED A E-MAIL. I HAD TO CHARGE-BACK THE DEPOSIT ON MY CREDIT CARD AFTER WAITING THE REQUIRED 10 BUSINESS DAYS PER OUR CONTRACT. NOW COMES THE MOST DISHONEST THING OF ALL THEY DID TO ME.
AFTER WAITING WEEKS FOR NO SERVICE I HAD TO FIND ANOTHER COMPANY TO DO THE JOB. I SPOKE WITH ANOTHER BROKER AND GUESS WHAT HE TOLD ME!!! THIS NO-GOOD COMPANY HAD MY TRUCK POSTED FOR PICK-UP AT A RATE OF $850!!!! THESE CON-ARTISTS HAN POSTED MY TRUCK FOR OVER THE CONTRACTED PRICE. A SIGNED CONTRACT!! THEY HAD MY $190 AND WERE TRYING TO GET IT SHIPPED FOR $850 FOR THE SHIPPING COMPANY. THAT'S $1,040 TOTAL. THEY WERE GOING TO TRY AND HIT ME FOR MORE MONEY AFTER HAVING A SIGNED CONTRACT FOR $790!!!! EVERYONE NEEDS TO STAY AWAY FROM THESE PEOPLE, THEY ARE A WASTE OF YOUR TIME AND MONEY!!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11237-ZO
Quote or Order Cost:
$790

Company Response
ycauto from Your Choice Auto Transport LLC Submitted this response.
Response Date: 5/3/2010 12:11:00 PM
Mr. Turner, I am sorry to see that you felt you didn't experience a five star service from our company. But you were well aware that we are brokers. California to Georgia is a popular route therefore is was back up at the time. There was a driver for your pick up but he broke down, we did not advise so that you would not have to worry. We were waiting on another driver. Your refund was issued on Feb 26, 2010.