A huge thank-you, Brian, for letting us know about the excellent service you received under Mary’s care! The bidding-based model of the Auto Shipping industry can, indeed, seem a little perplexing at first. Although most carriers operate on the Standard Market Rate, as quoted, some do make counter-offers which you are free to accept or decline. So very happy to hear that despite the counter-offer, we were still the best priced service in town! Thank you for shipping with us & hope to serve you again soon.