Company Response Review Report Review
Delay in pick-up

Charlie Submitted this review about Wise Auto Shipping
Review made Live: 1/4/2010 6:46:00 PM
My car was posted 12/29 its now 1/4 and I am told they don't know when it will be picked up, that after saying originally it would be 1-5 days! Tomorrow will be a week! I would not recommended this co.
Shipment Details
Origin State:
Rhode Island
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Nathan Hunt
Quote or Order Cost:
$825

Company Response
Nathan Hunt from Wise Auto Shipping Submitted this response.
Response Date: 1/7/2010 7:22:00 PM
Customer was given 1 to 5 day pickup window for Standard Service. Carrier would have been scheduled on the 5th and final day of pickup window. Customer canceled before we could contract the carrier. We are sorry to lose Charlie as a customer and will use this feedback to further improve our Dispatch and Customer Service Departments/Procedures.