Review Report Review
Shady Business Practices

Eden Submitted this review about White Hawks Auto LLC
Review made Live: 4/2/2015 1:47:00 PM
First, I can't give you any last names because the employees refused to give last names and there was no order i.d. # given, either. The company was supposed to call 48hrs before pick up and did not. I had to contact them for a time, and they were late. They called me to tell me they couldn't pick up from the agreed upon location because their transport wouldn't fit down my street (semis come down my street all the time). I was in the middle of a move, so I had no choice but to continue with them. When the driver dropped off the car (several hours late and several miles from the agreed upon location), he refused to give me the keys to the car until I signed the bill of lading and paid in full. He immediate RAN AWAY after he got the money and signature. When I went to start up the car and drive it away, I couldn't. The entire clutch system was burnt out (over $1500 worth of damage). When I attempted to get them to cover the damage costs (I was still willing to pay for transport), they refused. The owner, Louie, wouldn't even give me his last name. His "insurance company" also refused to pay for damages. All-in-all, the absolute most stressful moving experience I have ever had. And, the shadiest business practices I have ever come across. I would recommend going with anyone other than White Hawks Auto.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Michigan
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Louie
Quote or Order Cost:
$600

Car Condition
  • Vehicle was damaged