DO NOT USE VIP

Derik Submitted this review about VIP Auto Transportation Inc.
Review made Live: 11/18/2007 10:11:00 PM
Vip has very rude customer service. They make a lot of money when it comes to shipping your vehicle. They can't give you a specific date on anything you ask. Very unreliable and poor customer service. It took abot 3 weeks to get my vehicle from LA to Hawaii.

Company Response
George from VIP Auto Transportation Inc. Submitted this response.
Response Date: 1/15/2008 10:10:00 AM
unfortunately the shipping line [Matson Navigation] is not owned by Vip and therefore we have no control of the ship. Matson ships on a first come first serve, there is no guaranty of shipping time, As far as VIP making a lot of money this is not the customers business, and for there information we make approximately $150-200 on an order such as this. I guess people think your rude if they dont hear what they want to hear.