Keaten
Submitted this review about US Road Inc Review made Live: 6/5/2023 5:22:00 PM
Stay away from this company. They are the worst company in shipping out there. I had my truck shipped with them. They were giving me the runaround on picking up my truck saying he’s gonna be late due to a bad tire. Witch was fine the first day than the second day they were late was he couldn’t get the tire fixed. Then the third day it was there was a problem with the truck. I called in an got somebody different that I was talking too. They said oh they didn’t have a truck to ship my truck yet. So they offered to store my truck due to I was moving. They picked my truck up with a smaller truck and trailer to take to the storage yard. Then from being in storage or delivery they damaged my truck. They never mentioned that my truck was hit or damaged. An they dropped off my truck without anyone being at my house. Soon as I seen my truck I found my driver door an finder bashed in. When counting usa-autotransport they gave me the runaround. Then after a week of delays on their part. I finally got the insurance company. Than another week of dealing with them still getting the runaround. I would stay away from this company and use someone else that actually cares about your vehicles.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Tennessee
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1223
Quote or Order Cost:
$1950
Car Condition
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