Dennis
Submitted this review about US Road Inc Review made Live: 9/17/2020 5:46:00 PM
Originally everything was Ok. Driver came on time ( but he wanna meet at the mall and not by my house -as it was quoted= minor incovinience ) then real problems started. Delivery track broke TWICE ( trip NY to CA) so delivery date was constantly changing ( which I would understand to some extant) but the “cherry-on-the-cake” was price significant INCREASE after DELIVERY ( and apparently they do have this option in contract fine print) Driver was rude and this was the last drop to make me very unhappy. Moreover( as I find out late on) they steel my staff and I can not get it back ( after 2 months ) Thus I want to want to warn anybody to avoid US Road is possible. You should understand that you deal with broker( who could use any delivery service on the market) thus is you see that broken sell your contract to US road , call broker right away and demand new carrier( unless you are looking for trouble)
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16201153
Quote or Order Cost:
$1200
Car Condition
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
