We deeply regret the negative experience you've had, and we sincerely apologize for any inconvenience caused. It's concerning to hear about the unprofessional behavior you encountered. Please know that we do not condone any threats or rudeness from our drivers- our aim is to provide professional and courteous service. Regarding the payment, we offer both cash and online payment options for our customers' convenience. We apologize if there was any misunderstanding about the payment method and receipt. The contract you signed outlines the agreed-upon terms, and we take your feedback seriously to ensure improvements moving forward. We want to address your concerns and regain your trust. Please reach out to us at customersupport@uscargofreight.com to discuss this further. Your feedback is invaluable in helping us enhance our services. Thank you for bringing this to our attention