Review Report Review
Excellent Service!

Angelica Submitted this review about Truthful Transport Inc.
Review made Live: 9/7/2012 3:38:00 AM
Love this company! Nicole literally saved us! My mom had already made a deal with a different company but then they were very rude, uncertain, and unprofessional. They left us hanging and didn't picked up my mom's car on-time. So my backup plan was to contact Truthful Transport. Nicole was our agent and let me tell you, she was excellent! It was already 5pm in california, 8pm in florida where their office is located (we leave the next day and that other company was supposed to find a truck and pickup our car the day before we leave but they didnot) so I called nicole and told her that I really need somebody to pickup my mom's car tomorrow since we are scheduled to leave later tomorrow. She immediately called the dispatchers or whatever you call them.. Next morning she called me with a good news & told me that there was a truck available later that day. Long story short, mom's car was picked up on-time! Nicole handled it on a very short notice! That's an example of an excellent customer service! Thanks truthful, thanks nicole!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
None
Quote or Order Cost:
$850