Every broker uses a software called Jtracker. We send emails through Jtracker to customers requesting quotes to ship vehicles. We all use the same software. In the initial email that goes out to a customer, on the bottom, there is a link that says .....For your convenience, place order here. The customer can or cannot fill out their info for transport. Address's.....phone number's.....etc..........Immediately after they do that, they receive an AUTOMATED email that says Thank you for placing your order with.......someone from.....will contact you shortly to discuss............as well, the broker gets an AUTOMATED email saying....placed an UNVERIFIED order....this email comes through red in our system and it says UNVERIFIED customer has edited contact to verify...........it stays UNVERIFIED until we click a button that says verify. There is a big difference between VERIFIED and UNVERIFIED. Naomi Rippy Demarco clicked that link therefore, I received that email stating UNVERIFIED order placed. I always immediately contact anyone that does that. Why wouldn't I ? That is how I make money. From orders. We all love seeing that someone has placed an order on line. I left Naomi Rippy Demarco 3 voice messages and three emails in a THREE WEEK PERIOD. Not 4 hours as she states, THREE WEEKS. I will provide a time stamp later in this review to prove that. After 3 weeks, 3 calls, and 3 emails, I must guess that she is not interested in doing business. If she was, she would contact me like everyone else does that clicks that link. Sometimes when I call after getting the UNVERIFIED notification, people say oh I am sorry, I clicked it by accident. oh sorry, I decided to go with someone else........or Hey thank you for calling how do we move forward. When a potential customer does not contact me back, my only guess is they are not interested in doing business. No problem, I move on to someone else. But I do have to cancel it in my system so it does not show up in my orders section. I attempted to contact Naomi Rippy Demarco once a week for THREE WEEKS (not 4 hours) and then gave up. I only waited the three weeks because her transport was for 2 months out, so I gave it some time. The following is what I do this every time I get an email from an UNVERIFIED order when I do not make contact. I send an email (so I have proof in writing) that clearly states in the subject line REQUEST CANCELED DUE TO NO COMMUNICATION - NO DEPOSIT - NO CREDIT CARD - NO CONTRACT ON FILE I wrote a little note that I attempted contact with no response and wished her luck on her transport. Well guess what? 5 minutes later Naomi Rippy Demarco is on the phone ripping my head off. Yelling at me. Saying I am a liar. I never called her. Screaming like crazy and cursing at me. I could go on and on.......I hung up on her. She then sent me an email telling me to F*** OFF - and she even spelled it out !!! And yes, I still have that email. She said oh you are so rich you do not need my money?? It goes on and on from there. Naomi RIppy Demarco sure does not like to be told no. Talk about a take away close ! Here is the time stamp from Jtracker that I cannot alter New lead 03/12/14 2:05 pm New quote 03/15/14 12:20 pm Follow-up(1) 03/16/14 10:04 am New-unverified 03/18/14 2:06 pm Cancelled 04/08/14 6:21 pm As you can clearly see........ lead...... quote............the new UNVERIFIED order. Then on APRIL 8th CANCELED. This is certainly not 4 hours as she claims. Naomi Rippy Demarco was to have her car shipped on MAY 2nd. Say to say I left her without transport not true. She booked with another broker, who I will not name. They low balled her and STILL have not picked up her car. They told her I was SOLELY responsible for her car not getting picked up. I have NOTHING to do with this. She was NEVER my customer and of course you can guess, NEVER will be. I never had her order. Never shipped her car. She got angry with me because I canceled her. She was SO ANGRY that she went onto Go Daddy and bought the domain truautotransportreviews.com. She told me this. And told me she would RUIN my life with that domain she bought. This is not normal behavior. Who does that?? Unfortunately the policy of this wonderful site is because Naomi received an AUTOMATED email from Jtracker that stated.... thank you for placing your order.............her review is allowed on this site. They claim that makes her a customer. Beware brokers this could happen to you !