Company Response Review Report Review
VEHICLE TRANSPORT

cesilia Submitted this review about Tristar Trucking
Review made Live: 3/7/2011 12:45:00 PM
CON ARTIST

THAT IS THE ONLY NAME FOR THIS COMPANY ALSO GOING BY THE NAME OF FAIRWAY AUTO TRANSPORT. THEY GAVE ME A TOTAL PRICE OF $350 ON THE PHONE TO TRANSPORT MY BLAZER FROM FT.WORTH,TX. TO EAGLE PASS, TX. WHEN AT THE END I WOUND UP PAYING $700. I CALLED THEM THE FIRST TIME ON SUNDAY 2-26-11 AT AROUND 6:00 PM IN WHICH SAM WAS VERY HAPPY TO GIVE ME INFO AND QUOTED ME A $350 PRICE. ON THE DAY OF DELIVERY WHEN I CALLED HIM AT 5:50 PM ON SUNDAY 3-6-11 ABOUT WHY THE DRIVER WAS CHARGING US AN ADDITIONAL $ 525 HE SAID HE WAS NOT AT THE OFFICE NOT NEAR A COMPUTER AND COULD NOT PULL UP MY FILE THAT IF I WANTED MY VEHICLE TO PAY THE DRIVER AND CALL MONDAY TO DISCUSS THE SITUATION AND HUNG UP ON ME. WITHIN MINUTES HE THEN SENDS ME AN EMAIL WITH THE INFO OF THE TOTAL PRICE $350 (BROOKER FEES) $350 (TRUCKER FEES).PEOPLE I TELL YOU THINK TWICE BEFORE HIRING THIS BROOKER FOR ANYTHING BELLS SHOULD OF GONE OFF WHEN THEY TOLD ME TO MAKE A PAYMENT TO FAIRWAY AUTO TRANSPORT WHEN I WAS SUPPOSEDLY HIRING TRISTAR.THERE MIGHT BE GOOD TRANSPORT COMPANIES OUT THERE BUT COMPANIES LIKE THIS MAKE IT HARD TO TRUST OTHERS.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
41742
Quote or Order Cost:
$350

Company Response
carl from Tristar Trucking Submitted this response.
Response Date: 3/7/2011 1:06:00 PM
too bad that this customer lies, the entire price including the broker fee was 525.00 and no more, even though other items in the contract pertained to them.