Terrible

Dan Submitted this review about Travelers Auto Transport
Review made Live: 8/9/2021 10:00:00 PM
No communication. High price. Terrible service.Gave them a 10 day window to find driver. After 10 days and no word I have to call to find out what's going on. After my call they get some one and say it will be another 2 days for pick up. 2 days go by with no word and no pick up. So I call again. They inform me there is delay and it will be another day. Next day no pick so I call again and they inform me another day. Finally gets picked up. Only 1 star because they answered my phone calls.

Company Response
Adam Scott from Travelers Auto Transport Submitted this response.
Response Date: 8/10/2021 7:04:00 PM
Hi Dan, we are sorry to hear you were not happy with our service. After reviewing the file, the price you paid was what was quoted to you at the time you placed the order. As stated in our contract which you signed, all pickup and drop off dates are estimated. The carrier had a few delays during transport which is completely out of our control. We communicated this with you multiple times as well as answered every call you made and updated you accordingly. We try our best to make every accommodation possible to our clients but sometimes things are out of our control. We are happy you received your vehicle safely.