Company Response Review Report Review
Moving Explorer and trailers

James Whitener Submitted this review about Transport Masters USA LLC
Review made Live: 7/22/2021 7:27:00 PM
Started off with David going from California to Florida and went ok at first until his others guys got involved. They tried to pressure me into going on different dates, they went from backing the stuff on a trailer for one price of 5,600.00 to getting a crane and then telling me a 53’ would be more money if I wanted to do that , when that’s not what was originally quoted. I finally had to just cancel as it was just getting to out of control. Then they called me to say that they had scheduled my explorer to be picked up and I asked when , what time, what day and David said he would get back to me? Then the other guy called me back to say they weren’t going to do anything because I was an arrogant prick and was mad I guess cause he lost the other order! BE Real Careful as they really don’t know what’s going on and just try to broker your stuff out to get you to spend more money and have no respect for you as the customer or your stuff! BUYERS BEWARE
Shipment Details
Origin:
Paso Robles , California 93446
Pickup:
Never
Destination:
St Augustine , Florida 32092
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4OG-1711 & 7HR-1719
Quote or Order Cost:
$7900

Company Response
Manager from Transport Masters USA LLC Submitted this response.
Response Date: 7/23/2021 8:52:00 PM
This person is not a customer of ours... He was nasty to all of our team members and I told him we are refusing service to him as we do not deal with bad energy people like that.....