from Trans Auto Transport FL LLC
Submitted this response.
Response Date: 5/23/2013 9:05:00 AM
We first apologize for this terrible experience and ensure you that this is not a common occurrence with Transauto Transport. Your vehicle was brokered out to a carrier named LT Auto Moving Inc. Unfortunately, we made the mistake of not rescheduling with another carrier when your transport was already becoming complicated. We have contacted this company and discussed the extensive complaints aimed at their customer service and overall performance. Nevertheless, we do take responsibility to putting you in through this ordeal and offer out services at a discount price if you decide to transport another vehicle in the future. Please call us at 407-476-0406 Thank You.