THE TYPICAL BAIT AND SWITCH

Chris Castillo Submitted this review about Total Car Shipping
Review made Live: 4/20/2015 8:19:00 PM
The quote to transport my car was $649. I ended up having to pay $800. They promised they could pick up and deliver at one price, but could NOT keep the promise. "Overpromise" and "underdeliver"!

Company Response
Jason F from Total Car Shipping Submitted this response.
Response Date: 5/5/2015 8:13:00 AM
The initial quote was 650.00 when customer called in. We called and informed her that we could not get it for that price. She agreed to raise the price. We had a driver for 725.00 which she agreed. Our driver was dispatched and went out to get the car and the car apparently was picked up from another carrier. Customer was working with several other companies besides ours and we were not informed. Never was our quote 800.00 to customer.