MK Thank you for your review with Total Car Shipping regarding Luis's exceptional customer service. Luis does go out of his way to ensure that the car gets picked up on time and that he communicates with the carrier to know when it was picked up and delivered so then he diligently relays this information to you. Luis's dedication is evident since he DOES call his customers on weekends, holidays you name it going above and beyond the call of duty ALWAYS. He also prices to ship meaning A REAL QUOTE and not a pie in the sky dream quote like our competitors give causing much hassles and distress to first time shippers. TOTAL CAR SHIPPING ALWAYS DOES RIGHT BY THE CUSTOMER! CALL LUIS AT 9549191707 AND TANYA AT 9549191724