Company Response Review Report Review
Shipping Company

Jada Bankston Submitted this review about Top Knotch Auto Shippers
Review made Live: 2/28/2020 4:43:00 PM
DO NOT TRUST THIS COMPANY!!! I recently got my car shipped through this camping because I needed my car shipped from Maryland to Texas. I spoke with Krystal from transport and originally she quoted me $700 I really had no other options so I went with it. Later she called me back and explained the price needed to go up because there was no one who would ship my car for that price and it went up to $800 however the problem with that was I had no knowledge it would go up that much until my driver got here. My contract stated something completely different than what she quoted me. And when the driver got here I had no other choice but to pay him or I wouldn’t get my car. I am owed money from this company and whenever I reach out Krystal will hang up in my face and when I can get in contact with her she lies and continues to say she will have someone get in contact with me. It’s been 2 weeks almost. I would advise using another trustworthy company.
Shipment Details
Origin State:
Maryland
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
732
Quote or Order Cost:
$800

Company Response
zakarias arostegui from Top Knotch Auto Shippers Submitted this response.
Response Date: 3/1/2020 5:13:00 PM
we rendered services as needed. this customer is upset because the driver charged her more for having a whole household move in her vehicle. we transport cars not household items. we allow 200 pounds in the car but she had the car full of items. the driver also made it aware it would be more for the household items. she agreed and let the driver load the vehicle then called complaining.