Company Response Review Report Review
Great support

Tanmay Inamdar Submitted this review about Tempus Logix
Review made Live: 7/13/2022 2:24:00 PM
Tempus logix was really good with responses and service. The only thing not good was too much reliance on drivers to communicate. The pick up window was 3 pm to 6 pm. The driver who picked up the car initially said he will be 45 mins late. He ended up coming after 10 pm. Also delivery was supposed to be after minimum 10 days. So I planned my return to delivery location trip accordingly. Instead car arrived much sooner (in 5 days) than expected. The driver was hesitant to hold the car and instead was suggesting us to pick it from a location quite far from my place. Ultimately I had to trouble my friend to get the car delivered and later on I had to went through the troubles to pick it from his place. The car came undamaged and all the stuff we kept in the truck was intact. So overall transport quality was good.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
W5962
Quote or Order Cost:
$1700

Car Condition
  • Vehicle was dirty
Company Response
Eduard Chitakhyan from Tempus Logix Submitted this response.
Response Date: 7/13/2022 9:32:00 PM
Hello! Thank you very much for the detailed review. We are really sorry about any issues during the shipment. The delivery dates are estimates and solely depend on the drivers' schedules. We really hope that we will have another opportunity to work together and provide a 5-star experience. We appreciate the fact that you think that we provide high-quality service. Your satisfaction is our top priority! Thank you! -Michael