Difficult Transport Solved

Eddie Maddox Submitted this review about TNT Transport Services
Review made Live: 8/15/2011 7:37:00 PM
Mine was a strong challenge for TNT because the car was in the middle of nowhere in Vermont, going to the middle of nowhere in Texas. Mary's communications were exceptional, and I always knew the status of the pick-up and delivery. No hidden fees, no surprises. Father and son driver team from New York were terrific and telephoned often on delivery status. My background check on TNT showed exemplary BBB rating and excellent insurance coverage. My expectations of first-rate service and communication were fully met. Thank you.

Company Response
Karen Rodriguez from TNT Transport Services Submitted this response.
Response Date: 8/23/2011 12:50:00 PM
Hello Eddie, Yes this was quite a challenging relocation and an adventure in itself, but TNT was right there to solve the issue by being a bit creative. The one thing that stands out about TNT that we are very proud of, in our 40 + years servicing this industry, is that we will never bail out of the project. We stand behind our service no matter what. We don't ever turn around and charge the client more than what was originally quoted like some services will do without concern of their reputation. We stood behind you throughout this process to make sure you had as smooth transition as possible. Our team pulled together and re-worked the stragedy for a successful outcome. We are very happy you were pleased. Your Cadillac is a wonderful addition to our Clients vehicles in our lobby at our Corporate Headquarters in Temecula, CA. Thank you so much for putting your trust in TNT!! If you ever need to reach out to me in the future, you may call me at 866-566-5227x2542 or e-mail me at manno@tnt-inc.com