Suncoast does not give 'lowball' quotes to customers or potential customers. As this customer states, we never charge anything until a vehicle is dispatched to a carrier so for us to give quotes that will not move a vehicle does not make since at all. We price everything to move within your time frame. At customers requests, we will match lower quotes received from other companies but as this customer has also written, "Suncoast very clearly tells you that sometimes your car can't get picked up at that price.." We will try our best to get your vehicle picked up at a lower price than we quoted if requested by the customer but we also take our time to explain this industry to our customers and the problems they may run into when trying to locate a carrier at a lower rate. Customers always have the option to adjust the rate back up to the original quoted price if their vehicle does not move for the price they requested. This person also states that it is better to go directly through a carrier but unfortunately that is just not how this industry works. It is designed so that customers can have access to thousands of carriers thus allowing their vehicle to get picked up at a reasonable rate within the time frame requested. This also allows carriers to leave with full loads, also lowering rates for customers. As previously stated, we take the time to answer all questions, explain the industry and give our professional opinions regarding pricing, dates, ect. Ultimately the final decisions are left to our customers but when they do not take our advice regarding pricing there are unfortunately times when locating a carrier takes longer than the customer would like.