Company Response Review Report Review
Transport

Jane Tuazon Submitted this review about Sun Auto Transport
Review made Live: 10/16/2014 8:02:00 PM
Albert Newman from Sun Auto Transport continue to lie to customer. I made an arrangement for my daughter's car to be pick up from Ohio to TX. I was told I needed to give my CC number with a $150.00 down payment and my vehicle will be pick up on Aug 13, 2014. I contacted Albert Newman to make sure the vehicle will be pick up on time and he assured me it will be. My daughter quit her job knowing she will no longer have a transportation to go to work. We had plane tickets that we are not able to used because our vehicle was never pick up. We had to drive from Ohio to TX for 20 hours, I called everyday to find out why the car was never pick up, the story from Albert went from his mother dying to his father and the following week it was his uncle.

Albert continue to lie, if I have a way to attach all of his email to show how this company are fraud I will. Transport auto debited by CC for $150 but did not deliver the service they claim they can do. I signed an agreement giving authorization to debit my CC for down payment, that is my first mistake. I highly suggest if you really need your vehicle to be transport DO NOT go with this company, you will end up a victim just like me. Please feel free to call or email me if you are considering using this company, I will provide all the email that was given to me to convince you this is not the company you want to deal with.

Jane Tuazon
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Albert Newman
Quote or Order Cost:
$700

Company Response
sergio ramirez from Sun Auto Transport Submitted this response.
Response Date: 10/16/2014 10:10:00 PM
this is Sergio one of the owners of this business, i will like to say to this lady Jane to stop acting like a victim we did not took her money we had a driver the day for pick and you cancel because he was late, lady we spend money on gas and time and paperwork, so stop putting our business down I have proof you cancel the reservation.