Company Response Review Report Review
They don't refund you money

Luis Corona Submitted this review about Sun Auto Transport
Review made Live: 8/5/2012 4:22:00 PM
They say "NO CANCELLATION FEES - NO RISK", but when you cancel they don't refund your money. Vanessa was the rep that was working with me and she lie so many times. I'm in the Military 14ys with 2 tours over seas in a combat zone, they took my money and never gave it back. make sure you submit a formal complaint with the BBB.

THEY WILL TAKE YOUR MONEY

"NO CANCELLATION FEES - NO RISK" IS A LIE LIE LIE LIE

They take advantage of War Veterans
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2471
Quote or Order Cost:
$725

Company Response
sergio ramirez from Sun Auto Transport Submitted this response.
Response Date: 8/21/2012 4:34:00 PM
Sorry for the issue that we had but we were only asking if you was flexible for at least 24 hours to be picked up and you said (I RATHER SELL IT)so we did not move the vehicle and since we already had dispatch the vehicle we charged a cancellation fee since the company policies also changed .... we will refund your money at the end of the month..once again am sorry... ATT:Vanessa