pretty good, but missing aux

ANGEL Submitted this review about State 2 State Auto Transport Inc.
Review made Live: 1/8/2012 4:39:00 PM
everything went pretty smoothly...
of course, the front of my prius scraped a bit as they drove it up onto the carrier, but that's understandable.
Picking up the car was alright. They are pretty vague about when the car will arrive, but that is understandable. The person dropping off and picking up my car seemed like a pretty honest, hardworking guy.
The only problem i had was that my auxillary chord was missing when i got it. :( maybe it got lost ? stolen? unsure....

Company Response
Yali from State 2 State Auto Transport Inc. Submitted this response.
Response Date: 1/10/2012 6:04:00 PM
We appreciate your review on how your experience went with us and would have liked to know if there was any issues with the driver so we could have rectified the problem with him. We are a separate company and want to make sure you are happy with us, as well as the driver assigned. Thank you