Review Report Review
moving from chicago to L.A

Mariam Thomas Submitted this review about Specialty Mobile Systems
Review made Live: 6/14/2007 8:35:00 PM
Like most of you reading this, I was looking for a company to move my car from a small suburb of Chicago to California. A friend of mine had told me about this site and so I cheked it out and read the reviews and decided to go with Speciality Mobile because of the reviews. Although there were companies that were cheaper, the reviews about specialty mobile were good, so I used them and I am very glad that I did. The staff was excellent. I had Joe as a contact and so I was never out of the loop. It is nice to know that you can contact someone just to see where they are at. The only problem was in the beginning and that was they were a little late to pick up my car, but I will cut them slack for that as we both had not realized it was Memorial Day when they were to pick it up and after the date had been set a month in advance, I had never followed up to confirm that they were coming on that date. I admit at first I was annoyed, but they took responsibility for it and most importantly they were honest. I really valued their honesty. They also gave me the number of the driver of the truck and I was able to call Joe, who always kept me informed. In addition, although they picked up the car a few days later than the original date, they were right on time with the arrival date. I also really liked the drivers of the truck. They were so pleasant and very accomodating. I asked the driver if he could bring my car to the rental car place where I had been renting a car, so it would be easy for me to drop off the rental and just jump in mine and he did with no complaints and in fact, with a genuine smile on his face. So, I would definitely recommend them to anyone who is moving their car, I had a really good experience with them. Just as with any move, you cant control everything and things can go wrong, so that is why it is nice to know that this company will be honest and reliable.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0705110002).
Quote or Order Cost:
$995