Review Report Review
Better than the Best

Lawrence Kuok Submitted this review about Specialty Mobile Systems
Review made Live: 10/19/2004 2:14:00 AM
Point is - could SMS be any better - the answer is no - because you can't be better than the best. Boston to LA - 7 days from CALL!

The total cost was something like $1045 ish, a lot cheaper than most companies - i really don't see how people say SMS is on the expensive side - its actually on the cheaper side for better service.

My family gave them a call on a Wednesday, they picked up the car on Friday, and it got to LA (actually, Irvine, CA which is further south than LA) on Wednesday. HOW DO THEY DO IT? (3000+ smiles in less than 5 days!) They are magical - amazing people. So amazing, if they're ever in town, i'd gladly buy them a meal.

The car came back in fabulous condition, amazing communication. They do their best to accommodate and answer any questions - even if its a simple question like where is my car right now - they'll call you back.

Look no further - if you get SMS, your car will get to you faster than your item would come on Ebay.

SMS = my heroes! I'm a student and I NEED a car - so when it came - I was STUNNED - I was beyond disbelief - they came 7 days from the CALL - THE CALL!!!

So don't even look at any other companies - Specialty Mobile Systems or SMS is simply the best. The question should not be why to use SMS, the question is why shouldn't you.

COREY + DEE = AMAZING AMAZING and amongest coolest people I've ever met. THANK YOU SO MUCH - you guys are all awesome.

If you want details - e-mail me at Lkuok@uci.edu - i'll tell you exactly and everything they did - even to the point of me calling them repetatively because I'm anal and they were always so nice and helpful. They are genuinely good people and that's tough to find especially when looking for someone to ship something as precious as a car.

But here's the exact time line

Wednesday Oct 6: 7:00 EST - parents call and place SMS order

Friday Oct 8: 11:00 ish EST - Car is picked up from house in Massachusetts

Tuesday Oct 12: 8:15 a.m. PST - I call SMS, ask where car is because classmate jokingly asks me where car is at moment - and so I jokingly call expecting to be given answer - will arrive in a week - they tell me will arrive within next few days

Tuesday Oct 12 5:30 pm PST - Receive call from A+ Auto movers - that car will be ready the next day from 12-3

Wednesday Oct 13 1:00 pm PST - I receive car and am greeted by very kind people and drive away with gigantic grin on face and in utter disbelief.

LESS THAN A WEEK!

AGAIN - THANKS SO MUCH!!! =)
Shipment Details
Origin State:
Massachusetts
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$1045