Doubled the cost last minute

Eli Submitted this review about Sonic Auto Transportation
Review made Live: 7/24/2022 8:04:00 PM
When I contacted them a month in advance they said it would be $500 to ship my car. The day the car was supposed to ship I got a call from the driver saying he was canceling. When I called Sonic back they said to pick up car up that day it would not be $1000, and the car would take2 days longer than was said on the first contract.

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 7/25/2022 2:20:00 PM
Dear Eli, we'd like to apologize for such an inconvenience. We always try to stick to original quotes and dates requested, but sometimes it's not possible. Your shipping agent was negotiating the price with a carrier to lower it down as much as possible and we appreciate that you accepted the only available option. Your feedback is very important for us, thank you for improving our customer service!