Company Response Review Report Review
Quoted A Price and Could Not Deliver

LaVeeta Moten Submitted this review about Sonic Auto Transportation
Review made Live: 6/1/2022 11:24:00 AM
Price quoted was to low ball the competitors and then when it was time to deliver, they could not find a driver to pick up the vehicle. This is there profession. They know what they average rate is, but they tried to secure the deal off of false pretenses. They called with another price and were told, we would not pay a dime above what was in the signed contract. The order was cancelled because my husband was 'disrespectful.' Irritated and disrespectful are two different things. But I see it as a blessing in disguise, because this is definitely not a company I want to do business with.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7997378
Quote or Order Cost:
$255

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 6/2/2022 2:25:00 PM
Dear Customer, thank you for your detailed feedback. Your review helps us a lot to improve our services! Your shipping agent has been working hard to lower the rate, but with these fuel prices, it's been hard to do. We apologize for the price change, we do not reject our responsibility and will be contacting you shortly to offer a suitable resolution. Thank you!