Company Response Review Report Review
Just the Worst

Eric Submitted this review about Sonic Auto Transportation
Review made Live: 5/13/2022 2:52:00 PM
Just horrible. Got 5 days of excuses as to why they didn't show up, From they were overweight to hold up at pick up points. They knew car had to be out of there by Friday or it would be considered abandoned from the auction site as the property was sold. Not that I want to give 20 grand to the auction company, Thank God my niece only lives 50 miles away so I had it towed over there and a reputable carrier will pick it up. How they can show all 5 stars is beyond me. Lying useless bunch of jerks. RUN in the other direction.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7606625
Quote or Order Cost:
$1050

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 5/16/2022 2:10:00 PM
Dear Eric, we appreciate your detailed feedback We always try to stick to our customers' requirements. We have reviewed your order and we see that there were three drivers assigned to our order, but each of them has canceled due to a last-minute reschedule from your side. Unfortunately, our drivers can not be that flexible and usually plan their pickups in advance. We apologize that we couldn't complete your order. Thank you and have a wonderful day!