Bait and Switch - Shady business practices

Rajesh T Submitted this review about Sonic Auto Transportation
Review made Live: 2/22/2022 3:15:00 PM
I booked travel between Ohio and California two weeks before pick up date for $ 1150 . The day of Pick up I got call from Sonic Auto that carrier had accident. I got suspicious and tried to search for carrier on internet . When I was not able to find the carrier I asked for the credentials of carrier, DOT number which I was not provided. Sonic Auto. They tried to charge me 1600 for another carrier. Very shady business practices. Be careful

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 2/22/2022 9:08:00 PM
Dear Rajesh, We apologize for ruining your plans with your vehicle transportation. Unfortunately, the only driver that agreed to accept the job demanded a higher payment and we couldn't lower it down due to a last-minute booking. The reason the DOT number of the original driver was not provided is that he did not start the shipment process and we are not allowed to share that information. We rely on your understanding. Thank you for your patience!