Company Response Review Report Review
Ship Car from NY to FL

kevin maher Submitted this review about Sonic Auto Transportation
Review made Live: 8/23/2021 8:51:00 AM
This is my first review. I have read several reviews about Sonic Transportation stating it was a scam. I booked them anyway. Now I can confirm, this is scam. I booked my car to ship from NY to FL 2 weeks in advance. The day before the driver called me and said he would be there a day late. That day he called to tell me he could not make it at all. I contacted Sonic and they said " That Happens". Please do not use Sonic for you car transportation. They are complete waste of time.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
340256
Quote or Order Cost:
$700

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 8/23/2021 2:50:00 PM
Dear Kevin, We are so sorry to let you down. We are very sorry that we could not get you a carrier for the dates you requested. We always teach our employees the value of honesty and prompt responsiveness when dealing with customers, so it is thus unfortunate that we were unable to do it this time. If there’s anything else you need, just let us know. Thank you for your feedback!