Company Response Review Report Review
The worst experience

Fernando Submitted this review about Sonic Auto Transportation
Review made Live: 5/5/2021 4:52:00 PM
I don’t normally write reviews but what I experienced with this company was the worst. First they gave me a quote for a particular date. After I signed the contract, somebody sent a picture that the truck had a mechanical issue and no longer is able to do the delivery. After that they can find me another driver for double the price that we originally agreed. If you can’t do your part of the contract you pay fees If they can’t follow the contract nothing happens. I don’t recommend this company at all...
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 5/6/2021 2:12:00 PM
Dear Fernando, we apologize for the delay with your order. Unfortunately, the driver who was supposed to accept your load was already full, so we had to look for other options. We would highly appreciate it if you could give us another chance to ship your vehicle fast and smoothly. Please, let us know if you need any assistance.