Company Response Review Report Review
Do Not Trust

Steve Submitted this review about Sonic Auto Transportation
Review made Live: 2/22/2021 7:52:00 PM
Contacted this company 1 month in advance to ship a vehicle out of state. Made clear that vehicle had to be shipped no later than the date 1 month away. Gave credit card info and waited. 2 days before the final day they called and canceled. Had to frantically try and find another shipper in 2 days and paid high price. Do not trust this company, they held my credit card info for 28 days and left me hanging at the last minute.
Shipment Details
Origin State:
Tennessee
Pickup:
Never
Destination State:
Maine
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
60215-UJ
Quote or Order Cost:
$587

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 2/23/2021 3:27:00 PM
Dear Steven, please accept our sincerest apologies. We are so sorry for the inconvenience you faced. Unfortunately, the only driver we got on the route TN - ME has canceled, so we needed more time to find another one. It's been a hard month due to weather conditions, unfortunately, this is something that we can't control. Relying on your understanding. Thank you so much for your honest feedback and if you have any questions lets us know!