Dear Colin, we are very sorry that we've let you down. We made sure to talk to your shipping agent to find out all the reasons for the delay. Unfortunately, it's a little complicated to get a driver during the holiday season. But totally understanding your frustration, we want you to accept our sincere apologies and give us one more chance to work on your order and get your vehicle transported smoothly and easily. Very grateful for your priceless feedback! Have a blessed holiday!