Review Report Review
Positive Reviews

Sloace Whiteley Submitted this review about Silva Auto Transport
Review made Live: 12/22/2005 1:49:00 PM
I recently used your services for the shipping of my motorcycle from San Francisco, CA to Houston, Texas.

I can honestly say that I have nothing but positive reviews for your company from start to finish. I generally do not take the time to write a review unless the experience is extremely negative...but in this case, things were so much better than expected that I feel I must provide feedback.

1) The quoted price was exactly what I paid upon delivery of my motorcycly - there were no hidden charges whatsoever.

2) My motorcycle arrived in flawless condition - not a scratch on it.

3) I recently re-located and was not even there to meet the drivers when they picked up my motorcycle in San Francisco...yet, they agreed to go to the leasing office at my apartment and pick up the keys and basically took care of everything as far as getting it picked up...they agreed to come to the apartment complex to get the bike during the limited time period that the office is open each day.

4) They got my motorcycle to me in Houston in just 3 days and even on Thanksgiving Day!!!! (which is very fast considering that they were coming all the way from SF and had other deliveries to make)

5) The drivers were very courteous, professional, and attentive even though I was shipping just a Ninja 250r motorcycle and they had many other higher-value deliveries to make.

And talk about great service...since I had re-located from San Francisco and have not been around to start-up and run my motorcycle on a regular basis, the battery died. The truck was too large to fit down the narrow streets in my neighborhood so they had to drop the bike off over a mile away from my house and the two delivery guys agreed to push it all the way to my house (over a mile pushing a 400 lb. motorcycle is not an easy feat for anyone!!!! - that is called going way above and beyond the call of duty!)...fortunately the two guys knew a lot about motorcycles and were able to push start it and get it running and rode it to my house...but the fact that they were willing to push it all the way to my house from the truck was worth the price alone.

I 100% definitely will be using your services again and so will all members of my family as they were equally impressed. I will also recommend your services to any of my friends and co-workers who may require auto shipping...as I work as a consultant in the IT industry and all of my co-workers and I are required to re-locate frequently...you will likely have many future clients from my work...

Once again, thank you so much for all and keep up the good work! Do not change a thing about the way you run your business and the drivers that you use.



Sloane Whiteley





Posted by CAW Auto-Transport-Reviews.com Auth. #3591
Shipment Details
Origin State:
California
Pickup:
Not Provided
Destination State:
Texas
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4155
Quote or Order Cost:
$585