from Ship Your Car Now LLC.
Submitted this response.
Response Date: 11/7/2013 4:19:00 PM
Sherri, thank you for your response. We apologized to you multiple times and sent you a $100 VISA gift card to pay for the difference, than as a last ditch effort, we shipped your car for free. In any event, we are sorry we let you down. We do appreciate your feedback, and we hope that you can understand how losing $800 out of our pocket might be enough to satisfy the ill will you have towards our company.