Excellent Service

M. A. Submitted this review about Ship A Car Inc
Review made Live: 4/30/2019 1:38:00 PM
Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.