Not recommended

Vaughn Adams Submitted this review about Seven Logistics, Inc.
Review made Live: 9/24/2018 5:49:00 PM
I received a quote for $750 to ship a car from my home in Oregon to my son in Colorado. Michael Fisher and I agreed on a date for the car to be picked up and I thought we were good to go. I chose this shipper from hundreds of others due to their price and willingness to ship door to door. The day before shipment Michael mentions he doesn't have a driver because no one wants to deliver to Breckenridge. Turns out these guys are brokers who post your job on a website for truckers. I susped their bid was too low so it wasn't picked up by anyone. Since I had turned down all other offers I was in a bind because I needed the car to ship immediately. Eventually Seven Logistics found a truck, but it was picked up 5 days later than promised, I had to drive an hour to drop it off at a car dealer because the trucker wouldn't come to my home, and then my son had to travel 2 hours to Denver to pick it up. On top of that I had to pay $125 more. Over all I was really disappointed. I feel this company was dishonest with me; they over promised and under delivered.

Company Response
Customer Care and Relations from Seven Logistics, Inc. Submitted this response.
Response Date: 10/2/2018 5:12:00 PM
Mr. Adams, We again apologize for the delay in shipment. In correction to the above review, Mr. Adams vehicle was picked up two (2) days later than originally discussed with Mr. Fisher. The price of $875 ($125 more than the original quoted cost) was due to change in locations and discussed with Mr. Adams previous to any charges being made or agreements being signed for shipping. The delivery of this vehicle to Denver was in full agreement between Mr. Adams himself, Seven Logistics, Inc and the direct carrier company. This was also included on the agreement prior to shipping being arranged. Mr. Adams was refunded $50 as compensation for the hour drive to drop of the Toyota Highlander on pickup in Oregon as this was not part of our agreement and was an act made outside of our contractual agreement with the carrier company. We offer 24/7 dispatch to all of our customers to ensure every transport is made as smoothly as possible and that all contractual agreements are met. Our 24 hour dispatch department is available at 844-744-7255 Ext. 0. If any customer would like documentation on this specific order to be reassured we are a very honest and highly professional logistics company, please contact myself, Nick Dominguez, at 844-744-7255 Ext. 700.