Review Report Review
deceitful marketing

nate Submitted this review about Secure Auto Transport
Review made Live: 9/1/2015 8:25:00 PM
I received a quote for $850. I booked the shipment at $850. Dan Gibson sent me an email warning me of companies that lure you in with a low price and then raise rates on you. Then he said my price was $1150 not $850. He was doing the one thing he was warning me about. When I confronted him by email I got about very unprofessional response. Thanks for making this decision easy for me by revealing your deceitful marketing and business practices up front.

First email from Dan
Thank you for placing your order with us. Our goal is your complete satisfaction.

We understand that your 2012 Jeep Wrangler Unlimited coming from San Diego,CA going to Jacksonville, FL for a total cost of $850 will be available for pickup on or after 10/17/15. You should hear from us soon to arrange for shipping, and we are here to answer your questions 24 hours a day, 7 days a week!



*please note, THIS IS NOT A CONTRACT. If you have booked this order online, this order is not confirmed! You are required to give us a call to finalize your order.

Sincerely,

Dan Gibson
Secure Auto Shipping Inc.
561-200-3777 x1
dan.gibson@secureautoshipping.com

Second email from Dan
Hello Nathan, this is Dan with Secure Auto Shipping. I was just wondering if you still need to transport a Jeep Wrangler from CA to FL. If you still do, there is a driver available that can have it picked up some time this week, if you're not in a rush, with my company you can place a reserve your spot in the truck in advance for free, we don't take money upfront.

Our quotes are ALL INCLUSIVE with no hidden fees or pay upfront. The absolute best that I can offer you for this route and the type of vehicle you're shipping, without having any issue in the entire process, would be $1195. Bare in mind that if you go with the cheapest price, that company giving you that rate, could be just fishing for your business, and before you notice they will increase the price. If you receive a quote from us for less than $1195, that was an error that our system is responsible for and we have our tech guys working to solve that ASAP. That's why we always try to call any customer to explain how this all works and to warn them about the least reputable companies.

Feel free to call me or simply reply this email. I'm here to help and to take out all the hassle that shipping a car could turn out to be.

Kind regards.

-
Dan Gibson
Logistics Coordinator
Secure Auto Shipping, Inc.
Our goal is your complete satisfaction!
Free: 888-425-5340 ext 7013
Direct: 561-771.9244
Fax: 954 827-0804
dan.gibson@secureautoshipping.com
www.SecureAutoShipping.com

I requested written confirmation that my shipment was canceled. Dan responded

What shipment? There will be no driver for you with a low price. So if you're trying another company for the incorrect price, save yourself a lot of hassle and time.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
52908-DQ
Quote or Order Cost:
$1150