Company Response Review Report Review
steal credit card information

Dale States Submitted this review about Route Runners Auto Transport
Review made Live: 11/1/2018 2:26:00 PM
Stay away from this company they are under investigation by federal and state agencies.I activated a new card to use with this company and the next day somebody tried to take out a cash advance. when i called to talk to the agent that i used they informed me he had just flew out to Vegas. I then told the person on the phone what was going on he said he would get in touch with agent and have him call me never got the phone call. I then sent a email to the company giving them a chance to explain they never answered email.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8001345
Quote or Order Cost:
$950

Company Response
Tj Brancato from Route Runners Auto Transport Submitted this response.
Response Date: 11/6/2018 11:06:00 PM
Hello Dale, The information you are claiming is completely false. We are not under investigation and we do not give out card information and it is completely encrypted in our system. We work with thousands of clients and handle accounting for thousands of people. "This claim" of your card being stolen from our company is completely out of the question. The agent who booked with you was on vacation and he has responded back with you, please check your email.