Review Report Review
Worst experience ever

Jeremy Chase Submitted this review about Robust Auto Group
Review made Live: 6/7/2023 2:42:00 PM
I would give this company zero stars if I could. Stay away from it if you are wanting to transport your car. We scheduled to transport a truck back in March 2023 for a delivery of June 10, 2023. They gave us a quote we were comfortable with and told us they would call when they scheduled a driver. Starting a month prior to delivery date, we contact the company looking for updates. We told them we were moving on June 7th and wouldn't be in town so we need answers, still no driver. Two weeks prior to delivery date, contacted the company again looking for updates, still no driver. We called them for a week straight with answers of "I'll call you back in 5 minutes" and no returned call. Dodged our calls several times when we did call. It is now June 7th and they call to tell us they could not find a driver for the price they quoted us (said it would cost over $600 more than they quoted us) and that they just refunded our money. We were suppose to leave town to make our move across the country TODAY when they decided to finally tell us they had no driver for us. Then begged us not to leave a review for the company. This is such a joke and I would never recommend them to anyone.
Shipment Details
Origin State:
Arizona
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3807343
Quote or Order Cost:
$799