Review Report Review
DO NOT BOOK!!!!!

Darien Submitted this review about RoadRunner Auto Transport
Review made Live: 5/26/2024 10:48:00 AM
If I could give negative stars I would have given this company a - 10!!! First they give you a price online, you confirm everything, they actually take the money from your account & then call to tell you "Okay we see you were quoted $795 online. Right now the cheapest driver we have at the moment is $1160, is this okay?" Then after you reluctantly agree to pay the extra few hundred dollars increase they tell you a carrier will contact you to confirm pick up for the date that you ALREADY PAID for. The carrier never contacted me so I had to wait the whole weekend to call on Monday to cancel my vehicle shipment since Road Runner is closed on weekends. When I called to cancel Monday morning they tried their best to make me give up by saying "Im going to transfer you to our department" then placing me on hold for 4 HOURS!! The truth is a lot of these companies are just middlemen that will take your money even if they don't have drivers at the moment in hopes of getting a driver in time. I ended up booking a flight & driving my vehicle back home for $700 LESS than what this SCAM company was going to charge me. It was a 10 hr drive but better than giving this terrible company a penny! To WHOEVER reads this I am a REAL PERSON & this is a REAL REVIEW! No spam or automated bot review DO NOT BOOK WITH THIS COMPANY!! Oh yea I almost forgot it took 5 BUSINESS DAYS for them to REFUND my money also. Im going to post this same review EVERYWHERE so if you see this on any other review site just know THIS IS REAL!
Shipment Details
Origin State:
Tennessee
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R761859
Quote or Order Cost:
$1060