Bait and switch

Ken Submitted this review about RoadRunner Auto Transport
Review made Live: 2/4/2020 10:18:00 PM
After getting a quote and spending 10 or 15 minutes with Nick with Roadrunner and giving him my credit card he sent me the contract that was $100 higher than the quote. I called him back expecting that it was a simple mistake, he said that the quote was an estimate. As I was arguing with him that that was BS he hung up on me. Don’t waste your time with this company!

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 2/6/2020 7:50:00 PM
Ken, thank you for giving us the opportunity to address this issue. Every carrier does have their own pricing as they are owner-operators and the cost was higher than expected. Our team will always inform you of any available options that we receive and have the option to accept or decline. We regret that you chose to cancel with us before we were able to assist you with your transport.