Company Response Review Report Review
HORRIBLE

margaret Submitted this review about RoadRunner Auto Transport
Review made Live: 7/12/2019 6:34:00 AM
Delivered my car with a huge scratch that was not there upon pickup. I have reached out several times concerning this and no one is contacting me. Stay away from Fast Freight Trucking as well as they are the ones who transported vehicle for RoadRunner. Neither company is returning phone calls, emails. DO NOT USE THESE TWO COMPANIES
Shipment Details
Origin:
, Oregon 11702
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R287463
Quote or Order Cost:
$5000

Car Condition
  • Vehicle was damaged
Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 7/16/2019 3:00:00 PM
Margaret, we’re so sorry to read of your experience with us and sincerely apologize. Thank you for bringing your issue to our attention, we have asked a representative from our customer service team to reach out to you as soon as possible to resolve any remaining issues.