Company Response Review Report Review
No Response

Ronald Alston Submitted this review about RoadRunner Auto Transport
Review made Live: 11/12/2018 1:00:00 PM
I canceled services with Roadrunner transport by email and by phone, but after numerous calls and false assurances, they will not release the dispatch order that they have put in. Because of that, the car is being held hostage. With their order still in, I will have problems getting it dispatched by another company.
Shipment Details
Origin State:
Utah
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
r254302
Quote or Order Cost:
$1200

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 11/13/2018 4:31:00 PM
Ronald, Thank you for bringing this issue to our attention, we have notified our dispatch department of this. We sincerely apologize and would like to make things right, a representative will be following up with you shortly.