Company Response Review Report Review
Unreliable and Disrespectful

Kiara Harden Submitted this review about RoadRunner Auto Transport
Review made Live: 7/3/2018 1:59:00 PM
I called them over 10 times. There was no response to any of my messages and they never picked up phone. They failed to pick my car up completely or notify me that there was a delay. The only called me the following day after I talked to a representative online. The guy I spoke to laughed and said, good luck finding another company to move my car. This company is disrespectful and simply expects you to put up with their poor service.
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R234569
Quote or Order Cost:
$1345

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 7/6/2018 6:51:00 PM
Thank you for bringing these issues to our attention and giving us the opportunity to address them. Your feedback is valuable to us and we will use it to improve our services for future customers.