Company Response Review Report Review
Bad Company

Jim Williamson Submitted this review about Riley Auto Transport
Review made Live: 12/27/2010 5:05:00 PM
They never were able to schedule a real pickup of the vehicle. They said they had a driver and requested a deposit, but then thee driver "cancelled" and no one else would take the order or work with this scheduling company. They also failed to keep me informed and I had to keep calling them for updates and all I got was empty promises.

I would not recommend them to anyone.
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Debbie
Quote or Order Cost:
$600

Company Response
Leigh from Riley Auto Transport Submitted this response.
Response Date: 12/29/2010 3:25:00 PM
We regret Mr. Williamson terminated his contract early. He called every day and was impatient from the start, even though he was advised of the potential time line. We strive to satisfy every customer and in this case we even added company funds to accelerate the dispatch on his behalf.