Company Response Review Report Review
RED CARPET TRANSPORT

James W Shanahan Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 9/25/2013 2:38:00 PM
***** EXCELLENT *****
I can not express how easy and honest this move was i have moved a few vehicles in my day and this was by far the best and easiest ever ~~ I personally want to thank (Doug Johnson (602) 428-6875 ext 7059) without his hard work , dedication , honesty and knowledge of this industry my van wold still be in Iowa Just an FYI it is in my garage on time with no hassels & no worries what so ever ~~ I had put my Van with another carrier who once they got my deposit i never heard from them again and believe me i tried to get hold of them with phone calls and emails just to find out what was going on finally i got ahold of them & i was told by this other carrier i had to wait 7 working days to cancel so i waited 9 days and they still would not remove my van from the shipping board I explained my situation to Doug and he was more than willing to go the extra mile to help me out ( Doug also helped me with this issue ) not only that but he kept in contact with me and kept me informed all through the process ~~ In short the whole ordiel from start to finish took about 5 days and that was with transport from door to door ~~~

I do ship vehicles from time to time and i will use no other company than RED CARPET AUTO TRANSPORT AND HOPEFULLY (Doug Johnson (602) 428-6875 ext 7059) WILL BE THERE TO ANSWER MY CALL A BIG ATTA BOY TO YOU MY FRIEND *****
Shipment Details
Origin State:
Iowa
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4003017
Quote or Order Cost:
$1200

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 9/26/2013 2:49:00 PM
Jim, thank you so much for your kind words! You were really a great customer to work with and I look forward to working with you in the future. Thanks Again!