FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@redcarpetautotransport.com Hello Travisi ...Thank you for your feedback and for taking the time to post a review. Driver's typically experience delays whether it's because of traffic, mechanics, weather, other customer's which is why they use the word estimate. I'm glad that he did stay in contact with you so you were able to release the vehicle. I understand you don't ship vehciles often; so no harm. Thanks for taking time out to provide a performance review. Your feedback is valuable. Sincerely, Felicia