Company Response Review Report Review
Unexpected Fee?

Kevin Submitted this review about Quick Car Move LLC
Review made Live: 10/24/2011 1:25:00 PM
Everything was smooth till the day of pick up. Kim called me on that day asking for 100 dollars more. Of course I had to agree to the extra charge because the car was going to be picked up that day. The car got here safe and sound. Just did not like the extra I had to pay.
Shipment Details
Origin State:
Wisconsin
Pickup:
On Time
Destination State:
New Mexico
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Q624214
Quote or Order Cost:
$950

Company Response
Ronnie from Quick Car Move LLC Submitted this response.
Response Date: 10/26/2011 4:12:00 PM
Of course nobody likes to pay more than expected, but no customer has to agree to pay the carriers price. This customer and every customer has the option of paying that specific carriers premium for their auto transport, or declining the price, and waiting for the next carrier. We called the customer and said, we have a carrier at this price, do you want it? It was never a must.