Company Response Review Report Review
Crooked Business

ARTHUR CAMMERS Submitted this review about Pronto Global Logistics
Review made Live: 7/10/2020 2:21:00 PM
I received a Quote from Pronto for $700 to transport vehicle from NY to KY. They told me that they would contact me on Wednesday, instead they contacted me on Friday (the day of transport) and raised the price by $50 without my permission. The driver at that point had already arrived at the pickup site and the only reason I did not send him away was because I felt sorry for this guy just making his way in life. Pronto lied to me, telling me that the driver demanded more money. These people are crooks. Make no mistake they are middle men, brokers for transportation companies. Make sure you contact a transportation company directly instead of these parasitic middle men.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Kentucky
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
James Stephens from Pronto Global Logistics Submitted this response.
Response Date: 7/13/2020 2:00:00 PM
arthur we apologize that you feel that way however we do not appreciate you lie like that. for starters you called us back and told us to send the driver your way so he was never ''already'' there. You spoke to me that day saying to please send the driver which we did to further help you out we refunded you $50 of your deposit. we dont appreciate you call us back to use the driver that called in for you to the next day try to talk bad very unprofessional and says alot about your character.